All our orders are shipping from Portugal by Registered Mail either through CTT, the Portuguese national postal company, CTT Expresso, Chronopost, FedEx or Delnext depending on weight. We only send orders with tracking information, giving you more security, knowing the location of the order, delivery attempts and estimated delivery time.
In the event that the order is returned due to the incorrect address being provided, it will be resent only after confirmation of a new address and a new payment of shipping costs.
All orders placed before 1 pm will be shipped within 24 hours. As soon as the order is confirmed you will receive two emails. The first is sent automatically as soon as payment is made. The second will be sent when the shipping is completed and will contain tracking information of the order. Orders will only be sent after payment confirmation.
To track the shipment of your order please see shipping provider and tracking information in “Your order has shipped” email.
Official delivery time information for CTT, CTT Expresso, Chronopost, FedEx and Delnextl:
Within EU: 3-4 working days
The aforementioned time may vary as there are usually several companies involved in shipping to countries in the EU. Mind the Trash I/S is not responsible for delivery delays, however, we do our best to ensure that you will have your products as soon as possible.
We do not send orders to countries outsite the EU.
If you have any questions about shipping, don't hesitate to contact us at firstname.lastname@example.org
Destination Zones for Europe:
Germany; Austria; Belgium; Bulgaria; Cyprus; Croatia; Denmark; Slovakia; Slovenia; Spain; Estonia; Finland; France; Gibraltar; Great Britain; Greece; Hungary; Ireland; Italy; Latvia; Lithuania; Luxembourg; Malta; Netherlands; Poland; Czech Republic; Romania; Sweden.
Territories outside the European Union:
Albania; Andorra; Belarus; Bosnia and Herzegovia; Busingen (Germany); Campione d’Italia (Italy); Ceuta (Spain); Guernsey, Jersey and Channel Islands (Great Britain); Heligolãndia Island (Germany); Aland Islands (Finland); Canary Islands (Spain); Faroe Islands (Denmark); Iceland; Kosovo; Macedonia; Melila (Spain); Moldavia; Montes Altos (Greece); Montenegro; Norway; Russia; San Marino (Italy); Serbia; Switzerland; Turkey; Ukraine; Vatican (Italy), Rest of the World.